fdd77's Privacy Policy

fdd77 is a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") applies to the fdd77 website, mobile platform, and all related services. By using our services, you agree to the terms described in this policy.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties. We believe transparency is the foundation of trust.

We collect various types of information when you create an account, use our services, and complete transactions on the fdd77 platform. This information is essential for providing services properly and ensuring security.

2.1 Information You Provide Directly

• Full name and contact details (email address, phone number)
• Date of birth (for age verification — only those aged 21 or above may register)
• National ID or passport details (for identity verification)
• Bank account or mobile banking details (for processing transactions)
• Username and password

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Page visit times, session duration, and navigation data
• Information obtained through cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may verify certain information with trusted third-party service providers. This process is completely secure and applies only where necessary.

fdd77 uses your information only for the following legitimate purposes. We never use your personal information for unauthorized or unnecessary purposes.

3.1 Providing & Operating Services

• Account creation, verification, and management
• Providing gaming services, bonuses, and promotional offers
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
• Providing customer service and support
• Resolving technical issues and improving the platform

3.2 Security & Legal Compliance

• Detecting and preventing fraudulent activity
• Ensuring age verification and responsible gaming
• Maintaining compliance with anti-money laundering (AML) policies
• Meeting legal obligations and following regulatory body guidelines
• Resolving disputes and ensuring fair outcomes

3.3 Communication & Notifications

• Sending important account-related updates and notifications
• Information about relevant offers and promotions (based on your consent)
• Notifying you about platform changes or new policies

fdd77 does not sell or rent your personal information. However, in certain circumstances we may share limited information with trusted third parties.

4.1 Service Provider Partners

We work with trusted service providers for tasks such as payment processing, identity verification, technical support, and customer service. These partners receive information only for their specific task and are required to follow the same privacy standards.

4.2 Legal Obligations

In cases of court orders, lawful requests from law enforcement agencies, or other legal requirements, we may provide relevant information. In such cases we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred. In such circumstances the new owner will also be required to comply with this privacy policy.

The fdd77 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the platform's core functionality — login sessions, security tokens, etc. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language settings.
• Analytics Cookies: Used to evaluate and improve platform performance. These collect anonymous information.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, doing so may cause some website features to not work properly. The method for controlling cookies may differ across different browsers.

The security of your information is our top priority. fdd77 uses industry-standard technology and practices to keep your personal information secure.

6.1 Security Measures

• SSL (Secure Sockets Layer) encryption — your information is protected during transmission
• Data encryption — stored information is kept in an encrypted state
• Access controls — only authorized personnel have access to necessary information
• Regular security audits and vulnerability testing
• Two-step verification feature

6.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Due to legal obligations, some information may be retained for a defined period even after account closure. After that, information is securely deleted.

As a fdd77 user, you have several rights regarding your own information. We respect these rights and aim to respond as quickly as possible.

To exercise these rights, contact us. Due to legal obligations, deletion of some information may not always be possible.

fdd77 is for persons aged 21 or above only. We do not intentionally collect information from minors. Completing the age verification process at registration is mandatory.

If we become aware that any user has opened an account under the age of 21, we will immediately close that account and delete the associated information. If you become aware of such a case, please let us know.

fdd77's technology infrastructure runs on servers located in various countries. Your information may be transferred to or stored outside Bangladesh. In such cases we ensure that the same protection standards described in this policy are maintained at the destination.

We only work with countries or service providers that can offer adequate guarantees of data protection. The necessary contractual obligations are ensured.

fdd77 obtains your consent before sending promotional messages, offers, and updates. You can request to opt out of marketing communications at any time.

To withdraw consent, change your preferences in your account settings or contact our support team directly. Please note that even after withdrawing consent, important account-related messages will continue to be sent.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. We will try to respond to your request as quickly as possible.

We are always committed to protecting your rights. fdd77 believes that transparency and accountability are the foundation of a lasting and trustworthy relationship.